NIPSCO has announced a multi-year project to install new electric meter technology. The Merrillville-based utility said it is preparing to install meters for 3,000 electric residential customers in Highland beginning in March 2024. A news release said the Advanced Metering Infrastructure technology, or AMI, will be installed in phases to the remaining 490,000 electric residential and business customers throughout NIPSCO’s service area over the next three years. The company said the system will provide improved responses for outages and emergencies and the ability to read customer meters remotely, Customers receiving a new meter will be notified via a letter about 30 days in advance of installation. For more information about NIPSCO’s new AMI technology or the AMI meter installation process, visit NIPSCO.com/AMI .
“Advanced Metering Infrastructure is a proven technology, designed to improve safety, promote reliability, and enable system modernization,” said Ron Talbot, NIPSCO Senior Vice President, Electric Operations. “It is central to NIPSCO’s efforts to enable modern energy capabilities and improve the customer experience.” Full integration of the new meters, after mass installation, will allow NIPSCO to provide improved responses for outages and emergencies, lays the foundation for greater energy efficiency offerings, cost savings, and more granular billing information for customers. NIPSCO will also have the ability to read customer meters remotely, allowing the Company to take faster corrective action in the event of an emergency, further driving safety for customers and employees, the company said.
“We are excited to be joining the ranks of nearly 65 percent of utilities across the United States that have adopted AMI,” added Talbot. “Our goal is to continuously implement new technology that aligns with our mission to deliver safe, reliable energy that drives value to our customers.”
