Governor Eric Holcomb has proclaimed Saturday, February 11 “Indiana 211 Day” as Indiana joins states and cities across the country raising awareness about 211. In 2022, Indiana 211, a free resource available to all Hoosiers, helped connect more than 150,000 callers with housing, utility assistance, health care, food and other resources, said an announcement from the Indiana Family and Social Services Administration. This month marks the 20th anniversary of the first call taken by Indiana 211. Many Hoosiers called 211 during the pandemic to schedule or reschedule a vaccine or find a testing site.
“In 2022, assistance locating housing was the number one concern of callers to Indiana 211, along with utility assistance and help feeding their families,” said Tara Morse, executive director of Indiana 211. “But what many Hoosiers don’t realize is that they can call for everyday information like where to take their child for developmental screening or how to locate job training or find free tax filing support.” During winter months and the early part of the year, the 211 team also enhances its database to include specific resources such as energy assistance programs, warming centers on subfreezing days or tax assistance during tax season.
Information and resources are available at IN211.org , including a data dashboard that shows call volume, caller demographics, county breakdowns, caller needs and other information.
